Quality & Patient Safety
The Regional Medical Center of Acadiana is committed to quality and patient safety. Your safety is our priority. Our goal is to make you feel safe and secure while you are in our hospital. Every member of our staff is dedicated to:
- Providing you with a safe, healthy and secure environment
- Performing their jobs carefully and competently
- Using safe and effective practices and technologies
- Responding to your wants and needs in a timely manner
- Ensuring timely communications between caregivers and patients by answering questions about your treatment and your health, providing you with specific information about your care and explaining changes about your treatment
In addition to compliance with all local, state and federal laws and regulations that govern aspects of patient care, the hospital is inspected by organizations such as the Louisiana State Department of Health, Centers for Medicare and Medicaid Services, The Joint Commission, and many others.
The Regional Medical Center of Acadiana also participates in voluntary public reporting systems such as the Medicare Hospital Compare web site and The Leapfrog Group, among others. We believe that the public benefits when it is able to directly compare hospitals on the basis of quality measurements.
The Regional Medical Center of Acadiana has implemented a number of patient safety initiatives that reflect our commitment to patient safety, including:
- eMAR (electronic Medication Administration Record)
- Each patient admitted to our facility receives an armband with a bar code. The bar code corresponds to the patient’s current medical record, including drug history, allergies and lab results. Bar code identifiers also appear on shrink-wrapped doses of medication.
- Before a medication is administered, bar codes on the patient armband and the medication are scanned allowing the nurse or therapist to verify the right patient is receiving the right drug in the right dose at the right time.
- The software checks each medication against the patient’s drug history and lab results. If conflicts or potential drug interactions are identified, warnings alert the nurse to double check, verify and/or call the doctor before administering the medication
- Performance Improvement teams, composed of doctors, nurses, hospital leadership and other health care professionals, are at work to improve:
- Customer Service
- Communications
- Medication management
- Surgical Care
- Heart Failure
- Acute Myocardial Infarction
- Pneumonia
- Stroke Care
- Bariatric Surgery Care
